A legacy portfolio gets a makeover

Advisory & Consulting

A legacy portfolio gets a makeover

How one of the Big Four advisory firms turned around an under-performing, high-cost application portfolio to meet growing business needs.

Client

The client is one of the Big Four advisory firms

Goal

Modernize the legacy application to meet growing business needs

Tools and technologies

MS SharePoint, MS .Net and MS SQL Server

BUSINESS CHALLENGE

The client had multiple legacy applications, deployed over the years. Its business needs had grown with time and the applications were falling short of required service levels. The client faced the following challenges:

  • Lack of integration: Most of the integration with upstream and downstream systems was manual, resulting in common data getting obsolete quickly
  • The client was finding it difficult and expensive to hire and retain resources to maintain the legacy apps
  • The legacy system was prone to security breaches and couldn’t be deployed on the enterprise-level stack
  • The existing system supported only single-user application, and it wasn’t possible to roll them out to multiple users

SOLUTION

After a comprehensive analysis by Iris, the client’s applications portfolio was rationalized, classified, and distributed across four areas: 1) upgrade and continue to maintain; 2) rewrite to modernize; 3) consolidate overlapping applications using a framework approach; 4) retire.
The idea was to deliver maximum value at the lowest cost possible and ensure the system complied with security standards.
Here’s what we did for the client:

  • Upgraded the technology stack for the application(s) to lower maintenance costs, improve efficiency and meet growing business needs
  • Used an in-house technology modernization framework to reduce development and maintenance costs
  • Consolidated applications that were doing similar tasks and had similar features and modernized them
  • Retired applications, whose features were available through other applications

The success of our solution was based on our ability to quickly gather complete information about the existing applications. To do that, we used a questionnaire that we have developed and refined over the years that helps us gather information in a structured and comprehensive manner about the architecture, user base, maintenance methodology etc.

OUTCOMES

  • With the legacy modernization and application consolidation process, the client’s application portfolio was reduced from 45 applications to less than 10
  • Reduced the resources required for maintenance from six to two
  • The framework-based approach of Iris accelerated time-to-market, a critical market differentiator for the client

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An API ecosystem expedites customer onboarding

Transportation & Logistics

How APIs help in rapid customer onboarding

A global leader in logistics created an API ecosystem that significantly transformed its customer experience.

Client

The client is a leading logistics and transportation services provider, ranked among the top 10 in the world.

Goal

Rapid onboarding of partners and customers; improve customer experience.

Tools and technologies

Azure, Dell Boomi APIM and oAuth 2.

BUSINESS CHALLENGE

The growing volume of business required the client to respond faster to market demands. On their current systems, it was a challenge for the support staff to onboard new clients and service their requests.

The client needed a solution that would help it respond quickly to diverse business needs, including:

  • Last mile shipment tracking and alerts across carrier networks
  • Quotes for multiple shipment options
  • Special fulfilment orders
  • Order personalization for seasonal surges

SOLUTION

Iris proposed and developed a comprehensive API layer that allowed customers and partners to access client systems using APIs.

Customers and partners could easily track shipments and get quotes on their own. This reduced the need for support personnel to service routine requests. The team configured these APIs on Boomi’s API Management to enable seamless real-time integration.

OUTCOMES

  • Improved onboarding speed: 20+ partners per month
  • Enabled client to handle large volumes of requests, with a service capacity of 35,000 API requests a day
  • Improved customer experience through real-time rates and quotes

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A legacy portfolio gets a makeover

How one of the Big Four advisory firms turned around an under-performing, high-cost application portfolio to meet growing needs.

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Contact

Our experts can help you find the right solutions to meet your needs

Get in touch

Gain speed to market with DevOps solutions

Wealth Management

Gain speed to market with DevOps solutions

A wealth management firm moved from a legacy application environment to a microservices ecosystem. The switch cut production time and expedited the roll-out of releases.

Client

The client is a leading wealth management firm in the U.S.

Goal

DevOps strategy to shorten production timelines and speed time-to-market.

Tools and technologies

JIRA, Jenkins, GitHub, AWS, ECR, Docker, EKS and Helm.

BUSINESS CHALLENGE

The client used multiple legacy applications with a highly complex codebase to run its operations. As a result, it had long production lifecycles and spent several person-hours in integration and deployment.

On the technology front, the client faced challenges in the way server-side applications were defined, stored and managed. Its IT team also had to manage the deployment of multiple Kubernetes manifest files.

SOLUTION

Iris recommended that the client move to a microservices ecosystem. Here’s how we deployed the solution:

  • We defined an enterprise-level DevOps strategy using Helm
  • Identified the scope of apps that needed to be on-boarded across the enterprise
  • Implemented a DevOps pipeline for microservices on the Kubernetes cluster
  • Deployed the infrastructure, dependencies and applications with Kubernetes using Helm
  • Delivered continuous improvement through Helm release updates and rollbacks

OUTCOMES

The DevOps pipeline significantly improved time-to-market new releases.

  • 20x faster release cycle
  • 40% improvement in quality with end-to-end traceability
  • 15x improvement in the mean time to deployment (MTTD)

The Iris team also put in place robust security control and validation processes; and provided for auditable release requests.

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