The client used a technology stack comprising different applications without employing automated testing. This resulted in scattered reporting across the stack and made it difficult to validate end-to-end business flows. Rigorous testing was required to ensure quality, security, and compliance.

The aim was to develop a core test automation framework with common utilities and support for UI, API, mobile and Salesforce applications and consolidated Tableau dashboards for reporting and greater efficiency, security and compliance.

• Developed an in-house agnostic test framework (core) to support UI, API, mobile and Salesforce applications
• Built common utilities in core framework for enterprise and application layers
• Ensured parallel and cross browser testing, flaky tests handling and inbuilt retry logic
• Identified E2E business flows to validate downstream impact
• Implemented a lightweight test automation ecosystem
• Integrated DevOps using AWS
• Leveraged Selenium for script development

• Developed a common framework to support all applications
• Covered 628 business requirements and created/executed 7,689 test cases
• Delivered a 25x faster release cycle that required minimal maintenance
• Speed up script development by 4x
• Automated ~95% of coverage
• Enhanced efficiency in reporting through consolidated tableau dashboards

The client used a legacy monolith learning platform served from multiple LMS that required multiple logins. Adding new features took significant effort and risked disrupting existing ones.

The system experienced substantial downtime at periods of peak load, leading to poor user experience, lower graduation rates, and revenue loss.

The goal was to modernize the technology platform and reduce manual intervention to achieve 99.99% uptime.

• Re-architected the technology platform using microservices and an event-driven architecture
• Redesigned the user experience and engagement models
• Reduced manual intervention
• Automated scheduling, payment and scoring for tests

• Achieved 99.99% uptime on new platform
• Delivered a unified learning experience to students across multiple LMS platforms
• Increased student engagement with learning content by over 70%
• Cut operations-related effort by more than 50%

The client wanted to develop a comprehensive platform for test delivery and management to replace outdated Java-based systems with one built on modern standards.

The goal was to streamline processes by integrating various components and functionalities and develop a test delivery engine which would support high-stakes exams. The solution also needed to offer customizable user interfaces and compatibility with multiple devices.

• Hosted and delivered tests using AWS cloud solutions and installers for local servers, admin stations, verification tools, and more
• Developed multiple delivery solutions including secure browser-based tests for testing centers and non-secure browser tests for home use
• Supported remote proctoring solutions for TOEFL, GRE, CLEP, and others
• Enabled special accessibility features for persons with disabilities
• Used native code to detect virtual key and mouse events to ensure security and compliance with ADA

• Simplified the test-taking experience by consolidating proctoring and assessment processes into a single secure browser
• Modernized user interface using contemporary HTML5 standards
• Developed features for persons with disabilities such as keyboard accessibility and screen reader support
• Delivered compliance with ADA
• Enabled configurable branding

The client had a website that was static and non-responsive. It had developed extensive and content-rich blogs, but these had been published using an old CMS, Drupal, which severely impacted their SEO and SEM rankings, and reduced reach.

The goal was to redevelop the website with a new CMS that could integrate with multiple platforms to distribute content across various digital channels. Another objective was to leverage the existing content bank without requiring major rework during migration to the new system.

• Redeveloped a React-based responsive website with new design and positive Lighthouse reports
• Created custom scripts to migrate content from Drupal to Strapi, while retaining or standardizing source formatting
• Developed a headless CMS as a single source to publish content across digital channels
• Integrated tools for monetization

• Greatly improved user experience with a 17% decrease in website bounce rate and 20% rise in average session duration
• Improved website performance to deliver high Lighthouse scores, 30% faster page loading and 10% increase in traffic
• Streamlined content management with headless CMS, resulting in 20% reduction in time taken for content creation and 25% increase in content updates per month
• Integrated new monetization tools to deliver 15% increase in monthly ad revenue and 10% increase in revenue from affiliate marketing programs